Privacy Policy Statement

LibraLand Developers, Inc. (“LibraLand,” “we,” “us,” or “our”) respects your right to privacy and is committed to protecting the personal information entrusted to us.

This Data Privacy Statement explains how we collect, use, store, disclose, and protect personal information obtained through our website, online forms, inquiries, applications, transactions, and other interactions with LibraLand.

This Statement is issued in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and applicable issuances and guidelines of the National Privacy Commission (NPC).

By providing your personal information to LibraLand, you acknowledge that you have read and understood this Statement and that your personal information may be processed in accordance with the purposes and conditions described herein, subject to applicable law.

1. Personal Information We Collect

Depending on your interaction with LibraLand, we may collect and process personal information such as:

Full name;
Contact details, including telephone/mobile number and email address;
Residential or business address;
Information provided in inquiries, property or project-related forms, and correspondence;
Property preferences and other information relevant to your inquiry or transaction;
Employment, financial, or other information when necessary for a particular transaction or application;
Identification and verification information when required by law or for legitimate business purposes;
Information relating to your transactions and communications with us; and
Other personal information that you voluntarily provide to us or that is necessary for a specific and legitimate purpose.

When you browse our website, we may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information, subject to applicable laws and our use of cookies and similar technologies.

We do not intentionally collect sensitive personal information through our website unless such information is necessary, permitted by law, and processed in accordance with applicable data privacy requirements.

2. How We Collect Personal Information

We may collect personal information through:

Our website and online forms;
Property inquiries, registration, and reservation forms;
Emails, telephone calls, and other communications;
Social media or other digital platforms operated or managed by LibraLand;
Contracts, applications, and other documents you submit to us;
Events, property viewings, site visits, and other company activities;
Our authorized representatives, agents, or service providers; and
Other lawful means permitted under the Data Privacy Act.

We may also receive information from third parties when such collection is lawful and necessary for a legitimate purpose, subject to applicable data privacy requirements.

3. Purposes of Processing

LibraLand may process your personal information for legitimate and specified purposes, including:

Responding to your inquiries, requests, and communications;
Providing information about our properties, projects, services, and developments;
Processing property-related applications, reservations, purchases, and transactions;
Preparing and administering contracts, agreements, and other documents;
Verifying your identity and information when necessary;
Providing customer service and after-sales support;
Communicating important updates concerning our projects, properties, services, or transactions;
Sending marketing and promotional communications where permitted by law and, when required, with your consent;
Conducting customer surveys, feedback activities, and service improvements;
Managing events, registrations, and site visits;
Maintaining records and complying with legal, regulatory, accounting, tax, and reporting requirements;
Protecting the rights, property, safety, and security of LibraLand, our customers, employees, visitors, and other persons;
Detecting, preventing, and addressing fraud, unauthorized activities, security incidents, and other unlawful acts; and
Performing other processing activities that are compatible with the purposes for which the information was collected or otherwise permitted by law.

We will only collect and process personal information that is adequate, relevant, and necessary for the stated and legitimate purpose.

4. Lawful Basis for Processing

LibraLand processes personal information only when there is a lawful basis under the Data Privacy Act and applicable regulations.

Depending on the circumstances, processing may be based on:

Your consent;
The necessity to perform or enter into a contract with you;
Compliance with a legal or regulatory obligation;
The protection of your or another person's vital interests;
The protection of lawful rights and interests; or
Other lawful bases recognized under applicable Philippine laws and regulations.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable legal and contractual limitations. Withdrawal of consent does not affect the lawfulness of processing conducted before such withdrawal.

5. Disclosure and Sharing of Personal Information

LibraLand does not sell your personal information.

We may disclose or share personal information only when necessary and appropriate for legitimate and lawful purposes, including with:

Authorized employees and representatives of LibraLand;
Contractors, consultants, professional advisers, and service providers engaged by LibraLand;
Banks, financing institutions, insurance providers, and other parties involved in a transaction, when applicable;
Government agencies, regulatory authorities, courts, or law enforcement agencies when required or permitted by law;
Business partners or third parties where such disclosure is necessary for a legitimate transaction or service and is permitted under applicable law; and
Other persons or entities when you have provided the necessary consent or when disclosure is otherwise authorized or required by law.

When third-party service providers process personal information on behalf of LibraLand, we require appropriate contractual and organizational safeguards to protect the information and ensure compliance with applicable data privacy requirements.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and enhance your browsing experience.

Cookies may collect information such as your browser type, device information, pages visited, and general usage patterns.

Where applicable, you may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of our website.

Where cookies or similar technologies involve personal information or processing requiring consent, LibraLand will obtain consent or provide appropriate controls in accordance with applicable law.

7. Retention of Personal Information

LibraLand will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with applicable legal, regulatory, accounting, contractual, or reporting requirements, or to establish, exercise, or defend legal claims.

When personal information is no longer necessary or required to be retained, LibraLand will securely delete, destroy, or anonymize it in accordance with our applicable policies and procedures and the requirements of law.

8. Protection of Personal Information

LibraLand implements reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against unauthorized access, collection, processing, alteration, disclosure, loss, destruction, or other unlawful processing.

Access to personal information is limited to authorized persons who have a legitimate business or legal need to access such information.

While LibraLand takes reasonable measures to protect personal information, no method of electronic transmission, storage, or security can be guaranteed to be completely secure. In the event of a personal data breach requiring notification under applicable law and regulations, LibraLand will take the necessary steps to address the incident and comply with applicable notification requirements.

9. Your Rights as a Data Subject

Under the Data Privacy Act, you have rights concerning your personal information, subject to applicable limitations and conditions. These include the right to:

Be informed about the collection and processing of your personal information;
Access your personal information and certain information relating to its processing;
Correct inaccurate or incomplete personal information;
Object to certain processing of your personal information, including processing for direct marketing, where applicable;
Withdraw consent when processing is based on consent;
Request blocking, removal, or destruction of personal information under circumstances provided by law;
Data portability, where applicable under the DPA and relevant regulations; and
Lodge a complaint with the National Privacy Commission if you believe that your rights have been violated.

These rights are subject to exceptions, limitations, and conditions provided under the Data Privacy Act and other applicable laws.

10. How to Exercise Your Rights

If you wish to exercise any of your rights as a data subject, request access to or correction of your personal information, withdraw consent, raise a privacy concern, or make a privacy-related inquiry, you may contact our Data Protection Officer through:

Data Protection Officer
LibraLand Developers, Inc.
Address: 80 E. Rodriguez Jr. Ave., Ugong Norte, Quezon City 1110
Email: inquiry@libraland.ph

To protect your personal information, LibraLand may need to verify your identity before processing certain requests. We will endeavor to respond to your request within the period required under applicable law and regulations.

11. Complaints

If you believe that your personal information has been processed in violation of the Data Privacy Act or your rights as a data subject have otherwise been infringed, you may first contact LibraLand through the details provided above so that we may properly address your concern.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) in accordance with its applicable rules and procedures.

12. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties. LibraLand is not responsible for the privacy practices, security, or content of these third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

13. Changes to this Data Privacy Statement

LibraLand may update or amend this Data Privacy Statement from time to time to reflect changes in our practices, services, technology, applicable laws, regulations, or National Privacy Commission issuances.

Any material changes will be communicated through appropriate means. The updated version will be posted on this website together with its effective or updated date.

14. Contact Us

For questions, requests, complaints, or concerns regarding this Data Privacy Statement or the processing of your personal information, please contact:

Data Protection OfficerLibraLand Developers, Inc.Address: 80 E. Rodriguez Jr. Ave., Ugong Norte, Quezon City 1110Email: inquiry@libraland.ph

Your Privacy Matters

LibraLand Developers, Inc. is committed to respecting your privacy and protecting the personal information entrusted to us. We process personal information in accordance with the principles of transparency, legitimate purpose, and proportionality, and in compliance with the Philippine Data Privacy Act of 2012 and applicable regulations.